Contact us

Frequently Asked Questions

Please read our FAQ before sending us a message.

How much are the shipment costs?

The standard shipment is 5,95€ for countries inside EU. The shipment costs for countries outside EU may vary according to the destination country.

How long does the shipment take?

Netherlands and Belgium
1-3 days

Countries inside EU
2-6 days

Countries outside EU
5-14 days

These are average shipment times that may vary depending on holiday seasons or other factors.

How long does it take to process my order?

After we receive the payment we’ll process your order within 1-3 days and then it’ll be on it’s way to you 🙂

Note: If you pay with bank transfer then it might take a few days longer.

How long does it take to answer my request?

We are working on our maximum capacity to offer you the best experience with Pura Vida CBD. Be a little patient with us please! 🙂 Your request will be answered within 7 days. 

Note: Even technology has flaws and sometimes it may happen that some massages get lost. If it happens that your request can’t be answered within 7 days feel free to try it again 🙂

Can I sell Pura Vida CBD products in my shop?

Absolutely! 🙂 Just send us a mail and we will make things happen! 🙂

Send us an email

Pura Vida CBD Warehouse/Office
Hazenkoog 8A
1822BS Alkmaar
The Netherlands

You can also contact us via mail or call us +31 621 166 653